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About Us

About

Our Story


At EMC Informatique, we are not just a company – we are a team of dedicated engineers and professionals driven by a singular goal: to empower small and medium-sized businesses with cutting-edge technology solutions. With a firm belief in the transformative power of technology, we specialize in providing on-demand software applications and comprehensive IT outsourcing services.

Our Story: Founded by a group of passionate engineers, EMC Informatique emerged from a shared vision to bridge the gap between businesses and technology. Our journey began with the understanding that in today’s rapidly evolving digital landscape, technology plays an integral role in propelling businesses to new heights. Armed with this insight, we set out to create a company that not only understands the intricate nuances of technology but also the unique challenges faced by small and medium companies.

EMC Informatique offers the comprehensive capabilities and deep industry knowledge necessary to help you solve the most complex issues of your organization. Since opening our doors in 2020, we’re proud to say that each year we have a bigger list of returning and new clients.

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services

In Software Development & Systems Implementation Consultancy, we analyze client needs, design solutions, develop software, integrate systems, ensure quality, and provide training. Our experts manage projects, optimize performance, and offer ongoing support. With meticulous planning and communication, we create customized solutions that drive success. Please find below our range of services:

  • Requirement Analysis: Gathering and understanding the client’s needs and business processes to define software and system requirements.
  • Solution Design: Creating detailed technical specifications and design documents outlining the architecture, components, and features of the software or system.
  • Software Development: Writing, coding, and programming the software application based on the design specifications, utilizing appropriate programming languages and technologies.
  • Systems Integration: Integrating the newly developed software with existing systems and third-party applications to ensure seamless functionality.
  • Customization: Tailoring the software solution to meet specific client requirements by configuring settings, adding features, or modifying existing functionalities.
  • Quality Assurance (QA) and Testing: Conducting thorough testing to identify and rectify bugs, glitches, and potential security vulnerabilities before deployment.
  • Deployment and Implementation: Installing the software within the client’s environment, ensuring compatibility, data migration, and minimal disruption to ongoing operations.
  • Training and Documentation: Providing user training sessions and creating comprehensive documentation to guide users on how to operate the software or system effectively.
  • Change Management: Assisting clients in managing the transition to the new software or system, including addressing employee concerns and ensuring a smooth adoption process.
  • Project Management: Overseeing the entire development lifecycle, including scheduling, resource allocation, risk management, and communication to ensure project success.
  • Performance Optimization: Identifying bottlenecks and areas of improvement within the software or system to enhance performance and efficiency.
  • Maintenance and Support: Providing ongoing support, updates, and maintenance services to address issues, release patches, and ensure the software remains up-to-date.
  • Consulting Services: Offering strategic advice and guidance on technology choices, software architecture, scalability, and best practices tailored to the client’s business goals.
  • Security Implementation: Incorporating robust security measures to protect the software or system from cyber threats, ensuring data integrity and user privacy.
  • Stakeholder Communication: Regularly communicating progress, updates, and challenges with clients to maintain transparency and alignment throughout the project.
  • Post-Implementation Review: Evaluating the success of the software or system implementation, gathering feedback, and identifying opportunities for further enhancement.

  1. Server Management:
    • Installation, configuration, and maintenance of servers.
    • Operating system installation and updates.
    • Performance monitoring and optimization.
    • Security patching and updates.
    • Backup and recovery setup.
    • Virtualization and containerization management.
  2. Network Administration:
    • Network design and architecture.
    • Configuration and management of routers, switches, and firewalls.
    • IP address management.
    • Network monitoring and troubleshooting.
    • VPN (Virtual Private Network) configuration and maintenance.
    • Load balancing and traffic management.
  3. Storage Management:
    • Storage system setup and configuration.
    • Data storage allocation and management.
    • Backup and disaster recovery planning.
    • Storage area network (SAN) and network-attached storage (NAS) management.
  4. Database Administration:
    • Installation and configuration of database systems.
    • Database creation and schema management.
    • Performance tuning and optimization.
    • Data backup and recovery.
    • Security management and access control.
  5. User Management:
    • User account creation and provisioning.
    • User authentication and access control.
    • Password management and policy enforcement.
    • User directory services (e.g., Active Directory) maintenance.
  6. Security Management:
    • Implementation of security policies and best practices.
    • Firewall configuration and intrusion detection/prevention systems.
    • Vulnerability assessment and patch management.
    • Security audits and compliance monitoring.
    • Incident response and disaster recovery planning.
  7. Monitoring and Logging:
    • Monitoring system health and performance.
    • Log management and analysis.
    • Alerts and notifications setup.
    • Trend analysis and capacity planning.
  8. Cloud Infrastructure Management:
    • Provisioning and managing resources in cloud environments.
    • Cloud service provider selection and integration.
    • Cost optimization and resource scaling.
    • Cloud security management.
  9. Software Deployment:
    • Application deployment and updates.
    • License management.
    • Software packaging and distribution.
  10. Collaboration Tools Administration:
    • Email server administration.
    • Collaboration platforms (e.g., Microsoft Exchange, Microsoft Teams) setup and maintenance.
    • Video conferencing tools administration.
  11. Compliance and Documentation:
    • Ensuring IT practices align with industry standards and regulations.
    • Keeping documentation up to date (system configurations, processes, policies).
    • Conducting regular audits and assessments.
  12. Disaster Recovery Planning:
    • Developing and testing disaster recovery plans.
    • Data backup and restoration strategies.
    • Business continuity planning.